Is there any penalty if I wish to cancel my order but I've not had my service installed yet. December 19, 2023 04:14 Updated You will be charged $120 excluding prevailing GST. Related articles I would like to terminate my fibre broadband service. Any penalty charges? How to terminate my mobile service with SIMBA? What is the APN Setting for SIMBA? I lost the Fibre optic / LAN cable. Where can I get a replacement? Will there be any charges incurred? What are the mobile plans available?