After the successful completion of your registration, you will receive an order confirmation email.
Go to any of our SIM pick-up locations personally within 90 days after your registration to collect your SIM card. For Prepaid Plan, however, you have to purchase the SIM card personally from our SIMBA Service Centres or Dealers with your original ID document.
You can only collect from the two locations below:
- 1 Kaki Bukit View, #02-10 Techview, S415941
- 181 Orchard Road, #04-25/25A Orchard Central, S238896
Customers who have chosen SIM mail delivery (orders placed via My SIMBA App or SIMBA Online), the SIM will be delivered via normal post within 3-5 working days.