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Promo Personal Business Recharge FAQ My Account
Promo Personal Business Recharge FAQ My Account
  1. SIMBA Telecom
  2. Manage Account

Manage Account

SIMBA Change Plan

  • What are the SIMBA plans I can change to?
  • When am I eligible to change plans?
  • Why am I unable to change my plan? I have logged into my account but am unable to see the option to change plans.
  • Can I change my personal plan to the Business plan?
  • Can I Change Plan to Seniors Go Digital Plan?
  • Can I change my SIMBA plan?

Account

  • What is SIMBA My Account?
  • How do I check my Account Balance?
  • How can I update my SIMBA account details?
  • How can I reset My Account password?
  • How to terminate my mobile service with SIMBA?
  • Can I transfer ownership for my SIMBA services?

Renewal & Recharge

  • Why can't I renew my plan?
  • How do I recharge my SIMBA wallet?
  • What are Basic Data Services?

My SIMBA App

  • What is My SIMBA App?
  • Where can I download My SIMBA app?
  • Who can use My SIMBA App?
  • How can I log in to use My SIMBA App?​
  • How to manage My Account with My SIMBA App
  • Can I update the information in my Profile?​
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