I am supposed to self-install my ONT but would like help to have it installed. July 26, 2024 07:30 Updated You’ll need to pick up your ONT at one of our locations and request for an installation appointment. A $50.00 fee applies. Related articles I’ve plugged in the ONT to the FTP but can’t get Internet. What can I do? I’ve collected the 10Gbps ONT, how do I set it up? How does a typical SIMBA Broadband setup look like? Can I use my existing Wi-Fi router with Fibre broadband? How and when can I collect the equipment?