Frequently Asked Questions
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Porting
- How do I switch to SIMBA?
- Can I port in my existing Postpaid Plan to SIMBA?
- Can I port in my existing Business Plan to SIMBA?
- Can I port in my existing Prepaid Plan to SIMBA?
- Do I need to cancel/terminate my existing mobile service with another service provider before the port request?
- How long does porting processing take?
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SIM Card
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SIMBA Change Plan
- What are the SIMBA plans I can change to?
- When am I eligible to change plans?
- Why am I unable to change my plan? I have logged into my account or app but am unable to see the option to change plans.
- Can I change my personal plan to the Business plan?
- Can I Change Plan to Seniors Go Digital Plan?
- Can I change my SIMBA plan?
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SIMBA Voice App
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Wireless@SG
- How do I connect to Wireless@SG network?
- Is Wireless@SG free?
- Why is Wireless@SGx App on Android prompting duplicate profile when trying to setup?
- On iOS device, still unable to connect to Wireless@SGx network even after completed setup procedure in Wireless@SGx app
- Where can I find more information about Wireless@SG?