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Mobile Broadband Business FAQ Change of Plan Recharge My account
  1. SIMBA Telecom
  2. Broadband
  3. Installation & Relocation

Installation & Relocation

  • Whose infrastructure does SIMBA use?
  • What is NLT Service Activation Fee?
  • How do I schedule an appointment for NLT setup?
  • What does Device Installation include?
  • What is the difference between NLT Service Activation and Device Installation?
  • Is a technician visit required on the NLT Service Activation day?
  • Do I have to be home for NLT Service Activation?
  • I need to reschedule my NLT appointment, how can I do it?
  • I missed my NLT/ONU appointment. How can I schedule another one?
  • I am changing my address. Can I change my address for my Fibre broadband subscription?
  • How does a typical SIMBA Broadband setup look like?
  • I would like to install an additional Fiber Termination Point in my living room while retaining my existing Internet Service Provider line is in the kitchen. What’s the next step?
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