I’ve plugged in the ONU to the FTP but can’t get Internet. What can I do? July 09, 2025 02:12 Updated You may follow our guide here. If the problem persist, you can contact our technical hotline at 6986 0000. Related articles How does a typical SIMBA Broadband setup look like? (10Gbps and 2.5Gbps ONT) I’ve collected the 10Gbps ONT, how do I set it up? Can I use my existing WiFi router with Fibre broadband? I have selected self-installation, but I would like to get my devices installed. Can I pay to change to installation? What is the APN Setting for SIMBA?