Please submit your plan termination request via this webform
- We will process your request within 7 business days. In exceptional cases requiring more than 7 business days, you will be informed about the extended period and reasons for it. All payments made and credits in SIMBA Wallet are non-refundable or exchangeable for cash.
- No Charges will be administered for the next cycle if the termination request is submitted at least 7 business days before the renewal of the next cycle.
- An activation fee of $30 is chargeable for termination or port-out within 30 days of plan activation. Additional fee may apply for SIMBA Lucky Numbers.