As the purchased router would have been professionally installed, any defects thereafter will be covered under the respective manufacturer's warranty.
Router Service Contacts
For Eero equipment:
Eero LLC can be contacted through:
- eero mobile application
- Technical Support Hotline: +65 800 321 2016
Operating Hours: Monday – Sunday, 9am – 6pm
Warranty for all eero equipment is 24 calendar months from the commencement of the date of purchase of the eero equipment from SIMBA
For D-Link equipment:
D-Link can be contacted through:
- 24 X 7 Support Hotline: +65 6501 4200
- Live Chat at dlink.com.sg/livechat
D-Link Service Centre: 2 International Business Park, #05-28 The Strategy Tower 2, Singapore 609930. Operating Hours: Monday – Friday, 9am – 6pm
Warranty for all D-Link equipment is 36 calendar months from the commencement of the date of purchase of the D-Link equipment from SIMBA