Network & Configurations

SIMBA Voice App

• What is SIMBA Voice App?
• Where can I download SIMBA Voice App
• How do I receive calls via SIMBA Voice App?
• Are there any charges for calling over SIMBA Voice App?
• Can I use SIMBA Voice App on any data network?
• Can I use SIMBA Voice App on multiple devices using the same SIMBA SIM card?

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VoLTE

• What is VoLTE?
• How do I enable VoLTE?
• How do I make VoLTE calls?
• Why do I have to dial these numbers to disable carrier & select SIMBA as a carrier?
• What are the supported devices?
• My handset is 4G-capable, why doesn’t VoLTE work on it?

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5G

• How do I enjoy 5G on SIMBA?
• Can I use 5G when roaming overseas?

Wireless@SG

• How do I connect to Wireless@SG network?
• Is Wireless@SG free?
• Why is Wireless@SGx App on Android prompting duplicate profile when trying to setup?
• On iOS device, still unable to connect to Wireless@SGx network even after completed setup procedure in Wireless@SGx app
• Where can I find more information about Wireless@SG?

APN

• What is APN?
• What is the APN Setting for SIMBA?
• Why do I see “Orange World”?

Coverage

• How is SIMBA Network Coverage?