To enjoy a Fibre broadband connection, NetLink Trust (NLT) would need to fulfill the following criteria:
- Fibre infrastructure to be installed in your area and
- Termination Point (TP) in your premises
To check if your home residential is ready for Fibre broadband, you can perform a coverage check on the NLT website.
If you do not already have a Fibre TP installed, NLT will take 1 to 4 weeks to test the end-to-end connection of your TP and to update their databases once your TP is installed.
For Residential Customers
There are 3 possible scenarios for residential addresses:
Home Reached
- Congratulations, you are ready to use Fibre broadband! NLT has successfully installed the Fibre infrastructure in your area.
Home Passed
- You are unable to use Fibre broadband because the TP is not installed in your unit.
- To get NLT to install the TP at your address, additional charges apply:
- For high-rise residences, the installation fee is $189.66
- For landed premises, the installation fee is $346.62 - Upon sign-up with SIMBA and your address is Home Passed, SIMBA will coordinate with NLT to schedule all the installation appointments required. No action is required from your end for TP installation.
No Coverage
- You are unable to use Fibre broadband yet as NLT has yet to install the Fibre infrastructure in your area.