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Mobile Plans

• What does SIMBA offer?
• What are the mobile plans available?
• What are the eligibilities for mobile plans?
• What ID documents are needed to register for a SIMBA plan?
• How do I sign up?
• What is Seniors Go Digital Plan?

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Porting

• How do I switch to SIMBA?
• Can I port in my existing Postpaid Plan to SIMBA?
• Can I port in my existing Business Plan to SIMBA?
• Can I port in my existing Prepaid Plan to SIMBA?
• Can I port my Prepaid mobile number to SIMBA Postpaid SIM only Plan?
• Do I need to cancel/terminate my existing mobile service with another service provider before the port request?

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SIM Card

• Where can I pick up and activate my SIM card?
• Can I get someone to pick up the SIM card on my behalf?
• Can I transfer ownership for my SIMBA services?
• Can I request for a change of plan?
• Can I change my existing SIMBA Plan to Seniors Plan?
• What if I need a replacement SIM card?