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Promo Personal Business Recharge FAQ My Account
Promo Personal Business Recharge FAQ My Account
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Get Started

Mobile Plans

  • What does SIMBA offer?
  • What are the mobile plans available?
  • What are the eligibilities for mobile plans?
  • What ID documents are needed to register for a SIMBA plan?
  • How do I sign up?
  • What is Seniors Go Digital Plan?
See all 9 articles

Porting

  • How do I switch/port in to SIMBA?
  • Can I port in my existing Postpaid Plan to SIMBA?
  • Can I port in my existing Business Plan to SIMBA?
  • Can I port in my existing Prepaid Plan to SIMBA?
  • Do I need to cancel/terminate my existing mobile service with another service provider before the port request?
  • Can I port-in to SIMBA eSIM from other telcos?
See all 14 articles

SIM Card and eSIM

  • What is an eSIM?
  • How do I sign up for an eSIM?
  • What devices are eSIM-compatible?
  • Activating SIMBA eSIM on your device (iOS, Android)
  • Can I switch between eSIMs on my device?
  • Can I port-in to SIMBA eSIM from other telcos?
See all 13 articles

5G

  • 5G FAQ Video
  • What is SIMBA 5G?
  • How can I enjoy 5G with SIMBA?
  • Where can I enjoy 5G with SIMBA?
  • How do I check if my SIMBA plan has been provisioned with 5G service?
  • How do I know if I am connected to 5G network?
See all 14 articles
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