Mobile Plans
- What does SIMBA offer?
- What are the mobile plans available?
- What are the eligibilities for mobile plans?
- What ID documents are needed to register for a SIMBA plan?
- How do I sign up?
- What is Seniors Go Digital Plan?
Porting
- How do I switch/port in to SIMBA?
- Can I port in my existing Postpaid Plan to SIMBA?
- Can I port in my existing Business Plan to SIMBA?
- Can I port in my existing Prepaid Plan to SIMBA?
- Do I need to cancel/terminate my existing mobile service with another service provider before the port request?
- Can I port-in to SIMBA eSIM from other telcos?
SIM Card and eSIM
- What is an eSIM?
- How do I sign up for an eSIM?
- What devices are eSIM-compatible?
- Activating SIMBA eSIM on your device (iOS, Android)
- Can I switch between eSIMs on my device?
- Can I port-in to SIMBA eSIM from other telcos?
5G
- 5G FAQ Video
- What is SIMBA 5G?
- How can I enjoy 5G with SIMBA?
- Where can I enjoy 5G with SIMBA?
- How do I check if my SIMBA plan has been provisioned with 5G service?
- How do I know if I am connected to 5G network?
Rollover
Recharge Pack
- Can I purchase the Recharge Pack?
- Who is eligible for the Recharge Pack?
- What is included in the Recharge Pack?
- How do i recharge My SIMBA wallet to get the Recharge Pack?
- What if i sign up a new SIMBA plan that is $18 and above, am i entitled to the Recharge Pack?
- I have topped up $18, why am i not given the Recharge pack?