ONT & Router
- Can I use my own ONT?
- How and when can I collect the equipment?
- I’ve collected the 10Gbps ONT, how do I set it up?
- I am supposed to self-install my ONT but would like help to have it installed.
- I’ve plugged in the ONT to the FTP but can’t get Internet. What can I do?
- Is there a router provided with SIMBA Broadband?
- My yellow Fibre Patch Cord (FPC) is faulty, where can I get a replacement?
- How does a typical SIMBA Broadband setup look like?
- Can I reschedule my NLT Service Activation from the counter at the service centers?
- I received a faulty ONT device. Where can I get a replacement? Will there be any charges incurred?
- Can I use my existing Wi-Fi router with Fibre broadband?
- Can my current router work with SIMBA ONT?
- Do I need to return the equipment if I cancel?
- Will Technical Support Be Provided For A Router I bought myself?
- Can I purchase a router from SIMBA?
- I am facing some issues with my router purchased from SIMBA. How do I get help?
- Do the routers I purchased from SIMBA come with any warranty?
- What is the Shipping & Delivery Policy for routers purchased from SIMBA's website?
- What is the Return Policy for a router purchased from SIMBA's website?
- What should my 2.5Gbps ONT setup look like?